Cookie & Privacy Policy

Our Philosophy

When Tim Berners-Lee invented the World Wide Web, the vision was a free and open platform for sharing information. Somewhere along the way, the web became dominated by surveillance capitalism—where your attention is the product and your privacy is the price.

We believe in a different approach. Bia Electric collects only the data we need to understand how our product is used and how we can make it better. Nothing more.

What We Collect

Essential Cookies (Required)

These are strictly necessary for the website to function. Without them, you couldn't log in or use our services.

Anonymous Analytics

We run our own privacy-respecting analytics system. Here's exactly what we collect:

• Page views: Which pages are visited (anonymously)
• Approximate location: City-level only, derived from IP address (the IP itself is never stored)
• Device type: Desktop, mobile, or tablet
• Referrer: How you found us (e.g., search engine, direct link)
• Session duration: How long you use the site

AI Invoice Benchmarking (Optional)

Our AI Invoice Analysis feature helps you understand how your pricing compares to the market. This is entirely opt-in—you choose whether to participate.

If You Opt In

We collect limited, anonymised data from your invoices:

• Job category: e.g., EICR, Consumer Unit, EV Charger
• Postcode prefix only: e.g., "SW1" or "M1" (never full postcodes)
• Aggregate values: Materials total, labour total, job total

How We Protect Your Data

• k-Anonymity: Statistics are only generated when we have 50+ similar data points—preventing any possibility of identification
• No competitor data: You'll never see individual competitor prices—only statistical aggregates (percentiles, medians)
• No price suggestions: We show where you sit in the market, but never tell you what to charge

Withdrawal

You can withdraw from benchmarking at any time in your account settings. When you withdraw, your data is removed from future calculations within 24 hours.

What We Don't Do

• No cross-site tracking: We don't track you across other websites. Our analytics only work on bia.ie.
• No advertising profiles: We don't build profiles about you for advertising purposes.
• No data brokers: We never sell, rent, or share your data with data brokers or advertising networks.
• No Google Analytics: We built our own analytics specifically to avoid sending your data to Google.
• No Facebook/Meta tracking: No Facebook Pixel, no Meta tracking, no social media surveillance.

Your Data Rights

Under GDPR and UK data protection law, you have the right to:

• Access: Request a copy of any personal data we hold about you
• Rectification: Ask us to correct inaccurate data
• Erasure: Ask us to delete your data ("right to be forgotten")
• Portability: Receive your data in a machine-readable format
• Objection: Object to processing of your personal data

To exercise any of these rights, contact us at privacy@bia.ie.

Data Retention

• Raw analytics data: Deleted after 24 hours
• Daily summaries: Kept for 90 days
• Weekly summaries: Kept for 1 year
• Monthly summaries: Kept for 3 years
• Annual summaries: Kept indefinitely (aggregate stats only)
• Account data: Kept while your account is active, deleted upon request
• Benchmarking submissions: Raw data kept 90 days, then anonymised aggregates only

Third-Party Services

We use a minimal set of third-party services, chosen for their privacy practices:

• Vercel: Hosts our website (Privacy Policy)
• Neon: Database hosting (Privacy Policy)
• Stripe: Payment processing—only used if you purchase credits (Privacy Policy)
• Google OAuth: Optional sign-in method—only if you choose to use it (Privacy Policy)
• Anthropic Claude: AI analysis for invoice benchmarking—only if you opt in (Privacy Policy)

Changes to This Policy

We may update this policy from time to time. We'll post any changes on this page and update the "last updated" date. For significant changes, we'll notify registered users by email.

Contact

Questions about our privacy practices? Get in touch:

• Email: privacy@bia.ie
• Website: bia.ie